Privacy Policy

This Privacy Policy describes how Basik(“we,” “us,” “our”) collects, uses, and protects your personal information when you visit our website, make a purchase, or interact with our services.

By using our site, you agree to the terms of this Privacy Policy.

Information We Collect

We collect the following types of information when you interact with our site:

Personal information you provide: name, email, phone number, billing/shipping address, payment details.

Account information: if you create an account, we collect your login details and purchase history.

Marketing information: when you sign up for our email or SMS lists, we collect your contact details.

Automatically collected data: IP address, device information, browser type, and cookies.

How We Use Your Information

We use your information to:

Process and fulfill your orders.

Communicate with you about orders, returns, or customer support.

Send you marketing emails and SMS messages (if you opt in).

Improve our website, services, and customer experience.

Comply with legal and regulatory obligations.

Email & SMS Marketing

If you opt in, we may send you promotional emails or text messages about new products, offers, and brand updates.

You can unsubscribe from emails by clicking “unsubscribe” in any email.

You can stop texts by replying STOP (reply HELP for help).

Message and data rates may apply. Consent is not required to make a purchase.

Sharing Your Information

We do not sell your personal information. We only share data with trusted third parties who help us run our business, such as:

Shopify (our online store platform).

Payment processors (e.g., Shopify Payments, PayPal).

Shipping carriers and fulfillment partners.

Marketing and analytics tools (e.g., email/SMS platforms).

Cookies & Tracking

Our site uses cookies and similar technologies to:

Keep your shopping cart active.

Remember your preferences.

Measure site performance and marketing campaigns.

You can disable cookies in your browser, but some site features may not work properly.

Data Security

We take reasonable steps to protect your personal information. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights to:

Access, correct, or delete your personal data.

Opt out of marketing communications.

Request information about how we handle your data.

To exercise these rights, contact us at support@basikbody.com.

Children’s Privacy

Our site and products are not intended for children under 13. We do not knowingly collect data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “last updated” date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: support@basikbody.com
Mailing Address: Basik, 984 Paseo Santa Cruz, Newbury Park, CA 91320, USA